How Often Should I Dry Clean My Clothes ?
Garments that are soiled or affected by perfume, deodorant, perspiration or salt stains should be dry cleaned as soon as possible. stains allowed to stay on fabric for longer periods of time are more difficult to remove. During normal wear clothing is exposed to air pollution and dust which weakens the fibres. Light coloured garments, silks and linens should be cleaned after each wear as they tend to be more vulnerable to soil. Always have your clothing dry cleaned before storage at the end of the season.
Why are Most of your Prices Cheaper than Other Dry Cleaners ?
Our goal is to help make your life easier by providing a high quality dry cleaning service at a affordable price. So everyone can use it on regular basis.
How Soon can I have My Garments Back ?
We offer same day dry cleaning service Monday-Friday on most regular items if dropped off by 9:00 am we can have them ready by 4:00 pm) Garments requiring extra care, may take longer time.
Why Didn’t the Stain Come Out ?
- There are many reasons that a stain may not come out of a garment during the cleaning process or stain removal. Some possibilities are :
- The stain has been set in the fabric over time
- The stain has been worked on before coming to Diamond Dry Cleaners and the water or chemical used has set the stain in the fabric.
- Some stains, such as some types of ink, are not easily removed from certain fabric.
- Fabric dye may be unstable, risking discoloration of fabric.
- Do not apply water or any other solution to the stain, and bring the item in for professional cleaning as soon as possible.
- Fresh stains are generally much easier to remove.
This Stain was not here when I Brought the Garment in. Why is it here now ?
The stain may not have been noticeable when you brought the garment in. Often the heat and solution used in the cleaning process can cause the stain to react and oxidize, which makes the stain darker and more visible. Stains that are acidic or sugar based are the most damaging to fabrics, especially to natural fibres.
Why do I have to Pay for this Garment when the Stain didn’t Come out ?
Your garment received more than the usual care and attention during the cleaning process, since we spent considerable time and effort on trying the remove the stains. your garment has been through the pre-spotting and cleaning process more than once, and often several times, as we make every effort to remove stains before informing a customer that we cannot work on the stain further without damaging the fabric. Because of the time, effort and materials involved, it actually costs us more to work on a problem garment.